Rolled Or Folded?

I stared blankly at the shopkeeper, with a confused smile; I was experiencing a moment of sheer perplexity. My conversation at the till in a local card and gift wrap shop had been very interesting and going well until it came to a sudden and abrupt halt. I was asked a question to which I

A Towel Too Far…

Rapport can be described as a state of harmony achieved when the people involved appreciate and understand each other’s feelings and ideas and communicate on the same wavelength. Here is a story of how I established rapport with a room maid during my stay in Cancun. I was feeling a little cut off and lonely

The Humble Toothbrush

As someone who runs my own business, I’m used to making difficult decisions. However, today I found myself facing one of the most challenging decisions I’ve made in a while. That’s right – I went to buy a new toothbrush. Before you laugh, just consider what a complicated decision it has become to choose a